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PO Box 716, Amherst, NH 03031-0716 USA
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Policies
Updated 01/11/03
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Personal Information Policy
Information Unlimited will never sell or disclose any customer information, including your e-mail address. Only appropriate personnel will view your information in regards to inquiries about your orders or account. Your e-mail address will only be used for contacting you about your order.
Information Unlimited uses cookies for order processing and not for the gathering of any other type of information.
Information Unlimited records visits to our web pages. The information tells us where our visitors are coming from, charts their flow through our site, and tells us which links they follow when leaving. In addition, it records their server name, IP address, type of web browser, and time of visit.
All of the above information is commonly available and does not include any personal information about you.
Security Policy
We use a "secure server" for sending your order information over the internet.
But don't be mislead into believing that simply because a web site uses a "Secure Server"(indicated by a "LOCK" icon, green light, etc., in your web browser) that your credit card information is secure.
A "Secure Server" only encrypts the information while being transferred from your browser to the server. Once it reaches the "Secure Server" and is stored, your information can be read by anyone gaining access(legal or illegal) to that server.
The following was sent to me on 3/14/01:
Last Thursday (March 8th) the United States Federal Bureau of
Investigation -- the FBI -- announced that the Windows NT and
Windows 2000 Internet web servers belonging to at least 40
prominent eCommerce companies have been systematically broken
into by Eastern European hackers. After having their private
customer credit card data stolen, the companies were financially
extorted under the threat of public disclosure of their customers'
data. More than one million credit card purchasing records have
been stolen. You can read the full FBI press release here:
http://grc.com/pw/FBIannouncement.htm
The above cannot happen when you order from Information Unlimited, as your credit card number is encoded by the shopping cart when sent and remains that way when received by the server. Only when the order is removed from the server is the number decoded for processing and remains decoded only on a computer NOT connected in ANY way to the internet.
For more information regarding the weaknesses of "SECURE SERVERS" and the processes involved check out:
http://www.bignosebird.com/ssl/weakness.shtml
Your greatest risk of credit card fraud is when you give your information over the telephone or hand your credit card to store clerks, etc..
We only ship to the billing address of the credit card to further eliminate the possibility of fraud.
Did you know that when a store swipes your credit card through its card reader to send your information to the bank, the information sent has NO encryption and it is sent over an UNSECURED telephone line?
Is the information stored on YOUR computer safe when you are connected to the internet? Check out:
https://grc.com/x/ne.dll?bh0bkyd2
and test your on-line security.
Do you have programs on your computer that send out information each time you connect to the internet? Check Out:
https://grc.com/optout.htm
Product Policy
OUR PLANS
include all necessary data to construct a working device.
FURTHER INFORMATION ON SPECIFIC PRODUCTS
may be obtained by ordering the plans first. The cost of the plans will be credited toward the cost of the kit or item.
KITS ARE COMPLETE
with instructions, most include PC boards.
HAVE A QUESTION?
Technicians are available from 9 to 11a.m.EST Monday through Thursday at 603-673-4730.
Terms Used In Our Catalog
ASSEMBLED & TESTED
products are built by qualified technicians and are guaranteed for 30 days.
ASSEMBLED ON SPECIAL REQUEST
(AOR) products are available built, but we ask that you contact us in advance to discuss cost and terms.
ASSEMBLED - ELECTRONICS ONLY
products are available for those with mechanical skills who prefer not to build the electronics.
Dealer/Quantity Buyer Programs
are available for volume purchases of our products. Specific information on quantity discounts can be made by a request in writing on your company letterhead. You may also call or fax for this information or any other questions.
Schools and Institutions
are entitled to discounts and automatic product updates. Call for further information.
Factory Representation
We are seeking Factory Representation both in the U.S. and abroad. Contact us for information on business opportunities.
Our Patented Products
and ideas are available for manufacturing and marketing ventures. Most have proven very profitable generating products for the consumer and substantial profit for the promoter.
Warning And Disclaimer:
Some of our products may involve the use of materials and substances that are hazardous to health and life. Do not attempt to implement or utilize the information contained herein unless you are experienced. Although all possible measures have been taken to ensure the accuracy of the information presented. Neither Information Unlimited (the company) or any member of its staff is liable to damages or injuries, misinterpretation of directions, or misapplication of information.
All Product Returns
must obtain a return-of-goods number obtained from the factory by request in writing. Return must include a copy of sales slip showing proof of purchase. Return number must be on outside box. We do not accept returns on plans, parts, books, glass and neon products or attempted kits, special orders or requests made after 30 days. All returns are subject to restocking charge of 10 to 25% and will depend on item and condition.
All Defective Products
must be returned for repair before being considered for credit.
Viewing Equipment
Sorry, no returns on viewing equipment without a legitimate reason and special authorization on these devices due to being used only one time for evidence gathering, etc..
Inquiries: 603-673-4730 | Orders: 800-221-1705 | Fax: 603-672-5406 | Email Contact